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Sales & Solutions

Questions about products, pricing, quotations, trials, solution design, or service availability before purchase.
Billing & Accounts

Questions about invoices, payments, deposits, credits, refunds, tax documents, or account statements.
Network & DDoS NOC

Report connectivity, routing/BGP, packet loss, latency, IP reachability, or DDoS mitigation incidents. Include the service ID, affected IP or prefix, incident start time, and business impact when available.